Member Satisfaction Survey Results 2016

AultCare takes great pride in the services we provide for our members. In order to assess member satisfaction with the many aspects of quality healthcare that we provide, AultCare utilizes the Consumer Assessment of Healthcare Providers and Systems (CAHPS ®) Survey. This survey was developed by the US Agency for Healthcare Research and Quality (AHRQ).


HMO Results


Customer Service
Getting Care Quickly
Getting Needed Care
How Well Doctors Communicate
Ratings


PPO Results


Customer Service
Getting Care Quickly
Getting Needed Care
How Well Doctors Communicate
Ratings