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• Privacy Policy

  Introduction AultCare Insurance Company (dba AultCare HMO), which is part of an Organized Health Care Arrangement with AultCare Corporation, AultCare Health Insuring Corporation dba PrimeTime Health Plan, and Aultra Administrative Group (AultCare or We) is a Group Health Plan Covered Entity under HIPAA. We’re committed to safeguarding the Privacy and Security of…

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• Language Access

  Download our PDF English: We have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, just call us at 1- 800-577-5084 (TTY 711). Someone who speaks English can help you. This is a free service. Pennsylvania Dutch Deitsch Die Bekanntmaching gebt…

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• AultCare Knowledge Base FAQ

  AultCare Knowledge Base is a location of FAQs from members and employers.

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• Pharmacy Services

  If you are in need of immediate medical attention, contact your physician, poison control center, or emergency medical professional. Due to the high number of requests we receive, the replies can take up to 2 business days. The information appearing in this resource is intended to be a general guide to…

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• Telehealth

  If you need care after hours, contact your physician’s office. If you feel your needs are urgent or your situation is an emergency, proceed to the nearest emergency room, urgent care center, or call 911. If you are out of the area and feel you need medical care, go to the…

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• Terms & Conditions

  Your Information We do not collect your personal identifying information when you access this website unless: 1. You register to use the services offered on our website; or 2. You provide information to us in an e-mail; or 3. You are offered Enrollment Services You can have Your Say Limit Use…

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• Designation of Authorized Representitive Form

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• Generic Incentive Program

  This program assists members with transitioning to a generic equivalent for certain medications when clinically appropriate. An incentive may reduce member cost share. This cost-share adjustment is based on brand name manufacturer assistance programs. Please call AultCare Customer Service at 330-363-6360 or 1-800-344-8858 (TTY 711) for any questions regarding this…

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• 3041 5 AC Referenced Based Pricing 6239 20

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• 7596 22 HR Eligibility Representative 002

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